Frequently Ask Questions
- How can I update my account information?
- If the Corporation does not have a Board of Directors, is it possible to open an account?
- How many co-signers can be associated to one Corporate Account?
- How do I request a Certificate of Deposit (CD)?
- How do I request a financing plan?
- What is the minimum balance I must have in my account?
- Can I access my account information through the telephone banking system?
- How can I obtain my account balance?
- How can I view my account activity?
- How can I view my account information?
- Can I get account information through the online banking system?
- How long does it take to open an account once I submit the application?
- What is the minimum and/or maximum deposit amount permitted in an account?
- How do I make an initial deposit to a new account?
- What documentation do I need to open a joint account?
- What is the permitted time frame for the initial deposit after the account has been opened?
- What happens if I stop using the telephone banking system?
- Can I update my personal information over the telephone banking system?
- What are the telephone banking system contact numbers?
- What services are available through the telephone banking system?
- How secure is the telephone banking system?
- What languages are available on the telephone banking system?
- What are the hours of operation for the telephone banking system?
- What is the BSJI telephone banking system?
- What happens if I stop using the online banking system platform?
- Can I access the online banking system on any PC or device?
- Can I update my information through the online banking system?
- How do I update my online banking system information?
- Can I recover my safety word?
- Can my security questions be changed?