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  2. Frequently Asked Questions

Frequently Asked Questions

  • How can I update my account information?
  • If the Corporation does not have a Board of Directors, is it possible to open an account?
  • How many co-signers can be associated to one Corporate Account?
  • How do I request a Certificate of Deposit (CD)?
  • How do I request a financing plan?
  • What is the minimum balance I must have in my account?
  • Can I access my account information through the telephone banking system?
  • How can I obtain my account balance?
  • How can I view my account activity?
  • How can I view my account information?
  • Can I get account information through the online banking system?
  • How long does it take to open an account once I submit the application?
  • What is the minimum and/or maximum deposit amount permitted in an account?
  • How do I make an initial deposit to a new account?
  • What documentation do I need to open a joint account?
  • What is the permitted time frame for the initial deposit after the account has been opened?
  • What happens if I stop using the telephone banking system?
  • Can I update my personal information over the telephone banking system?
  • What are the telephone banking system contact numbers?
  • What services are available through the telephone banking system?
  • How secure is the telephone banking system?
  • What languages are available on the telephone banking system?
  • What are the hours of operation for the telephone banking system?
  • What is the BSJI telephone banking system?
  • What happens if I stop using the online banking system platform?
  • Can I access the online banking system on any PC or device?
  • Can I update my information through the online banking system?
  • How do I update my online banking system information?
  • Can I recover my safety word?
  • Can my security questions be changed?
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